Privacy Notice

When your institution or employer invites you into a weave+ workspace, that organisation decides why your data is processed inside the workspace, and we process it on their instructions. For visitors to this website and people who sign up on their own, we make those decisions ourselves.

If you are unsure which applies to you, contact us using the details at the end of this notice and we will point you to the right party.

• Account data: your name, email address and role in the workspace, created when you sign up or accept an invitation.
• Content: notes, canvases, messages, submissions, files you upload, and the questions you ask the agent.
• Course activity: module progress, assignment submissions, grades and feedback.
• Connected sources: content from integrations a workspace admin turns on, read only to answer your requests.
• Technical data: device and browser information, IP address and error reports, used to keep the service running.
• Optional analytics: if you agree, anonymised records of the questions you ask, used to improve answer quality. You can withdraw this at any time in Settings.

• To provide the workspace you or your organisation signed up for.
• To keep accounts secure and prevent misuse.
• To answer support requests and communicate about the service.
• To improve the product, using aggregated or anonymised information wherever that is enough.
• To meet obligations that apply to us by law.

We share personal data only with service providers that help us run weave+, such as hosting, database, email delivery and AI model providers, and only to the extent needed for that service. We do not sell personal data.

Content you place in a course or shared note is visible to the people in that course or workspace according to their role.

Account and content data is kept while your account is active. When an account or workspace is deleted, we remove or anonymise the associated data, except where we must keep records for a limited period to meet a legal obligation.

Access to workspace data is restricted by role, enforced in the database rather than only in the interface. Traffic between your browser and our servers is encrypted in transit, and access to production systems is limited to the people who need it.

Depending on where you live, you may be able to ask for a copy of your data, correct it, delete it, restrict or object to certain processing, or receive it in a portable format. You can also withdraw optional analytics consent at any time without affecting your use of weave+.

To exercise any of these, contact us and we will respond within the period required by the law that applies to you.

We use a small number of cookies and local storage entries that are necessary to sign you in and remember interface preferences such as your theme and sidebar state. Optional analytics are only recorded after you agree in the privacy prompt.

We may update this notice. When a change materially affects you, we will make it visible in the product before it takes effect.

Questions about this notice or about your data can go to your workspace admin, or to the contact address published by the organisation that operates this workspace.